Power Zone mobile app
App help.
From a real person.
Get help with sign-in, studio-account linking, attendance, QR check-in, challenges, referrals, Power Points, rewards, notifications, privacy, or app-account deletion.
Reporting an app problem
Tell us what went wrong.
Email the app-support address above and include the details that are relevant to the problem. Clear, limited context helps Power Zone investigate without collecting information it does not need.
- What you expected to happen and what happened instead.
- The app screen or feature where the problem occurred.
- Your device type or model, operating-system version, and Power Zone app version, if known.
- The steps that led to the problem, the approximate time it happened, and any short error message you saw.
- For a pending booking or cancellation: the class name, class date and time, approximate request time, and the status shown in the app. Do not submit the reservation request again while its outcome is being checked.
Protect your account
Never send a password, six-digit email verification code, Auth or recovery token, internal provider identifier, payment credentials, or a full screenshot containing sensitive personal or payment information. Crop or redact a screenshot before attaching it.